SOLVED! Can’t Use Microsoft Account Money

For ease of convenience, many Windows users add money to their Microsoft accounts to pay for products and services. Usually, people could use their account balance to make payments at their leisure but a number of issues may complicate the process. Naturally, it’s not uncommon to see reports of people being unable to spend money in Microsoft accounts they own. Check out this article if you also can’t use Microsoft account money and have no idea why. 

A List Of Suspects

Account And Account Details

All in all, the number one cause for payment issues that involve Microsoft accounts is incorrect details. Have you entered the correct credit card or account number? Is there anything out of the ordinary with the CVV number? It only takes a single mistake for the processing of payment to ground to a halt.

Also, if you have a pending balance on your account, you may not be able to spend it until it matures. The same thing applies to Microsoft accounts that are on temporary suspension. Finally, if you don’t have enough funds to cover the cost of the products/services in the account, it’s impossible to complete the payment.

Internet Connection

While it sounds simple, a slow internet connection might be what is hindering you from using your Microsoft account money. From the router to the distance, quite a few factors could mess up our access to the Internet. Hence, if you can’t use Microsoft account money, it’s a good idea to give the Internet connection some thought.

Malware

Generally speaking, malware could cause various processes on Windows computers to haywire and the processing of payment is not an exception. Your computer prevent you from making purchases using money from your Microsoft account out of the blue? In that case, you must take malware into account.

‘‘Can’t Use Microsoft Account Money’’: Advice

Go Through Payment Details

To be able to spend money in your Microsoft account, all the details of your credit card should be accurate and match those on your Microsoft account. Instead of rushing to fill out the form, take your time and ensure that you have entered accurate details then double-check. Also, make sure that the status of your account is active and that you actually have enough funds in your account to finance the purchase. 

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Add Payment 

It won’t hurt to consider adding a new payment option to your account. That will allow you to remove your current payment option and you could re-add it. It takes little work but works wonders for most of the time.

Check Out Internet Connection

Take a look at your internet connection and make sure that it’s stable. Furthermore, for good measure, you should restart your router, update its firmware and so on. Aside from that, it’s wise to get in touch with the Internet Service Provider (ISP) if you find the network latency unacceptable. 

Scan For Malware

You can use Windows Defender or a third-party antivirus program to scan for the presence of malware. The removal of malware should allow your PC to perform to its full potential once again. 

Contact Customer Support

If you’ve tried all the above solutions with no luck, the best course of action will be to contact the support team for Microsoft. 

FAQs

How do I use my debit card on Microsoft?

First, you will need to sign in to your Microsoft account on the payment options page on the dashboard. Go to Add a new payment method, choose your preferred type of payment, add your information and click save.

Can I transfer Microsoft account money? 

No, there is no option for transferring funds to Microsoft accounts directly. You can redeem your account or buy gift cards and other digital content though.

Does Microsoft account money expire?

It depends. Promotional money in your account has an expiration date and might vanish if not used within the period. On the other hand, funds that have been deposited directly from your card won’t expire and will be available as long as Microsoft exists.

What must be done to add PayPal as a payment option on Xbox consoles?

  • Step 1: Press the Xbox button to open the guide
  • Step 2: Navigate to Profile & systems > Settings > Account > Payment option
  • Step 3: Go to Add payment option then select PayPal. Follow the on-screen instructions to finish the process. 

How do I change the download location?

There are many reasons as to why people might need to change download storage from C: drive from space to organization requirements. Follow the below steps to do change the location:

  • Step 1: Press Windows + I to open Settings then select System 
  • Step 2: Navigate to Storage option on the left sidebar and click on Change, where new content is saved
  • Step 3: Choose your preferred location. 

Tips And Tricks

  • For easy access to your apps, you can pin them on the taskbar or the Start menu.
  • To uninstall apps and games on your device, press Windows + I to open Settings and double-click on Apps. You can then search for the app you are looking for and uninstall it.

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