SOLVED! PCI\VEN_8086&DEV_2E17&SUBSYS_04201028&REV_03

Nowadays, regarding gaming computers, people could choose from many models but those that cannot spend big bucks think highly of the Dell OptiPlex series. While models in the Dell OptiPlex series lack top-of-the-line specifications, they still run popular titles well and don’t cost a fortune. That being said, the Dell OptiPlex series is not free of faults and complaints about it pop up from time to time. At the moment, a lot of complaints about Dell OptiPlex concentrate on a code: PCI\VEN_8086&DEV_2E17&SUBSYS_04201028&REV_03.

Insights Into The Code

First and foremost, it is a good idea to break down the code so you know what it means. To put it plainly, PCI\VEN_8086&DEV_2E17&SUBSYS_04201028&REV_03 is a Hardware ID.

  • PCI: In case you don’t knowPCI stands for Peripheral Component Interconnect, a bus for connecting hardware to the computer’s motherboard. PCI  was developed by Intel in 1993 and nowadays, it’s a part of every computer. The primary purpose of PCI is to establish communication across devices such as audio, video, graphics, etc.
  • VEN_8086: It’s a vendor code. By looking around in the PCI database, you should be able to deduce that it’s the vendor code of Intel Corporation.
  • DEV_2E17: That is the device number. Again, if you search for it in the PCI database, you would see that it’s related to the 4 Series Chipset Serial KT Controller.

Now that we have grasped the meaning of the code, it’s ok to conclude that the graphics driver is the root cause. Still, for good measure, keep an eye out for the signs down below:

  • Resolution: It’s impossible to set the screen to the highest resolution. For instance, although your device recognizes the driver, you cannot get the resolution of your 1080p monitor to go above 1280×1024. 
  • Crispness: The desktop screen and everything on it look poorly 
  • Interaction: You have difficulty interacting with the interface of various programs? In that case, you should take a look at your driver. 

Taking Care Of The Graphics Driver: Hints


  • Step 1: Launch your web browser, go to Microsoft Update Catalog and look for the latest graphics driver for your computer via Search
  • Step 2: Download the driver 
  • Step 3: Extract the driver.
  • Step 4: Right-click Start menu, choose Device Manager and open Display Adaptors
  • Step 5: Right-click Intel Graphic, pick Properties, go to Driver tab, hit Update Driver and choose Browse my Computer for Drivers.
  • Step 6: Locate the driver then initiate the update.

Note: Unable to locate your driver on Microsoft Update Catalog? Then there is an alternative:

  • Step 1: Right-click Start menu, hit System then copy the processor model and number in About. 
  • Step 2: Launch your web browser, go to Intel’s Download Center and then search for your graphics driver using the processor model and number.
  • Step 3: After you finish downloading the driver, run the .exe file and wait for that process to conclude.

In any case, you can verify if you have successfully installed the new driver by going to Device Manager>Display Adapters>Intel Graphic. Right-click Intel Graphics, select Properties and navigate to Driver tab. 

Delete Your Graphics Driver

If the driver update won’t work as expected, you have to consider removing your driver.


  • Step 1: Go to Control Panel>Program>Programs and Features.
  • Step 2: Look for your graphics driver, right-click it and select Uninstall.
  • Step 3: Restart your computer 

Mange The Drivers With DriverEasy

In layman’s terms, DriverEasy automatically looks for driver updates and keeps you in the loop. As soon as installation wraps up, you could run DriverEasy and it’s going to display all drivers that need to be updated. You can either update particular drivers or press Update All button (available only in the Pro version). DriverEasy will only install compatible versions of your drivers so no need to worry. 


Can I use a 3rd party graphics driver to replace the stock one?

Feel free to replace the stock graphics driver if you believe that it’s less than ideal. However, you should only use  3rd party graphics drivers from reputable sources. 

Is the “PCI\VEN_8086&DEV_2E17&SUBSYS_04201028&REV_03” code unique to Dell OptiPlex?

No. The code is associated with the Intel graphics driver which is used by many other computers besides Dell OptiPlex.

Tips & Tricks

  • If you want to update the driver, don’t rely on the auto-detect functionality of your Dell computer. That sometimes makes things worse.
  • Whenever your computer experiences issues and displays codes, spend a bit of time to determine what the code means. By doing so, you could come up with a sound course of action. 
  • Make sure you have the right driver for the right OS as certain drivers only work on one operating system. Thus, if your PC is running Windows 10, go for Windows 10 drivers. 

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